Is VoIP Reselling a Profitable Business?

Is VoIP Reselling a Profitable Business?

As it is a known fact that VoIP resellers characterize lower down the hierarchical order of VoIP business, there arises a question whether they can make a good profit margin while extending their sets to end users. The answer is a big “YES” as it opens up possible business opportunities for them which most fail to comprehend.

No matter at whichever level you are tagged on in the VoIP business hierarchy, you can nevertheless make a fortune with the kind of sets you’re enabled to offer to your subordinate levels. So, as a reseller you can extent up your business growth efficiently only if you’re able to ensure seamless business run as indicated below.

Expand your business boundaries

Most resellers focus on transmitting VoIP sets from retailers to end users or other resellers. except this, you will have to concentrate on different set of end users such as call centers, educational institutions, small and mid-sized businesses, etc., which can guarantee good returns in order to make your business more competitive. consequently, expansion of business is possible by VoIP reselling for your increased revenue generation.

Choice of Routes

Generally, the voice call quality by VoIP depends on the internet connection in addition as the routes subscribed by VoIP service providers/retail VoIP providers. Though nothing can be done with respect to internet connection by them, they can definitely manage the routes with the help of softwitch based on the number of concurrent calls it can course of action. The routes can be classified as:

  1. Standard Routes: The voice quality is always standard in character with any number of concurrent calls.
  2. Premium Routes: The voice quality is crystal clear irrespective of the number of concurrent calls.
  3. Grey Routes: The voice quality dips as the number of concurrent calls increases.

consequently, as a reseller you should be aware of these route choices so that you can consequently seek them from your wholesaler. A softswitch can help you make the combinational choice of these routes to ensure decent voice quality for your end users while bringing more profits to your business. So, see that your wholesaler has a strong softswitch that has this provision.

progressive Softswitch

As mentioned, the role of softswitch is very basic for successful VoIP reseller business. Most softswitches don’t sustain billing functionality so it will present a big problem for you to track customer transactions/accounts and bill them consequently leading to ineffectual customer service. This will ultimately consequence in huge loss for your business as there would be no transparency in tracking the balance talk time. Hence, an progressive wholesale softswitch that also supports billing functionality has to be procured from your wholesaler to ensure risk-free business ecosystem.

In addition to above, ensure that the SIP clients provided by your wholesaler sustain progressive features such as Video Conferencing, SMS, moment Messaging, Call move, File Sharing, etc., in order to provide seamless VoIP sets to end users.

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